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1st National Processing - The Future of Electronic Merchant Processing

 

User Instructions
Forms & Guidelines

1st National Processing strives to achieve and maintain a positive relationship with our customers by providing several methods of reporting as well as easy access to information and to our staff. The following information is provided to you in an effort to answer some of the most frequently asked questions regarding maintaining your 1st National Processing merchant account.

For more information, please click on one of the guidelines

Merchant Services Guide Documents

Answers and Prevention Tips for Chargebacks and Retrievals Answers and Prevention Tips for Chargebacks and Retrievals
About Your Merchant Account About Your Merchant Account
Sample of Your Merchant Statement Sample of Your Merchant Statement
Understanding Your Merchant Statement Understanding Your Merchant Statement
Proper Transaction Processing Proper Transaction Processing
E-Commerce Risk Management Guidelines E-Commerce Risk Management Guidelines
Debit Card Service Guide Debit Card Service Guide
Glossary of Terms Glossary of Terms
One Year Program Guide Program Guide
Two Year Program Guide Program Guide
Three Year Program Guide Program Guide
   

To make changes to your existing account, please choose from the appropriate forms

Change / Request Forms

ACH Debits / Credits Change Request Form ACH Debits / Credits Change Request Form
Card Addition / Change Request Form Card Addition / Change Request Form
Address / Phone / Fax Change Request Form Address / Phone / Fax Change Request Form
Processing Limit Change Form Processing Limit Change Form
Business Name Change Form Business Name Change Form
Debit Card Merchant Processing Addendum  
 

 

Terminal User Instructions

ExaDigm XD2000 Terminal User Instructions - ExaDigm XD2000
Nurit 2085 Counter Tip Pos 7 Terminal User Instructions - Nurit 2085 Counter Tip Pos 7
Nurit 2085 Restaurant Terminal User Instructions - Nurit 2085 Restaurant
Nurit 2085 Retail Terminal User Instructions - Nurit 2085 Retail
Nurit 3010 Store and Forward Terminal User Instructions - Nurit 3010 Store and Forward
Nurit 8000 GPRS Terminal User Instructions - Nurit 8000 GPRS
Nurit 8320U Terminal User Instructions - Nurit 8320U
Verifone Tran 330 or 380 Terminal User Instructions - Verifone Tran 330 or 380
Way MTT 1500 Terminal User Instructions - Way MTT 1500
 


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Registered ISO/MSP of Wells Fargo Bank, N. A., Walnut Creek, CA
1st National Processing is a registered American Express ® External Sales Agent (ESA)